Due to the COVID-19 Crisis, ICMA cannot guarantee that printed publication shipments will arrive when scheduled. Please also note that orders received after 3:00 pm Eastern are processed on the next business day. ICMA will process orders as quickly as we can and will work with you to meet your needs.   

 If you have questions regarding this policy, please reach out to Cory Fleming, coordinator of the ICMA Bookstore, at cfleming@icma.org or 202-468-3253.