Currently in process of a reprint! Also available in digital format.
Introducing the newest edition of Cases in Effectiveness! Learn from your peers in local government through over 20 brand new and updated cases. This book reveals the real-life dilemmas experienced by local government professionals making important decisions on the job. Each case highlights one or more of the 18 management practice areas identified by ICMA - as fundamental to effective local government management.
Available for purchase in print and digital.