The Effective Supervisory Skill Building Study Guide provides review questions, worksheets, and learning activities to supplement the concepts and practices covered in the fifth edition of Effective Supervisory Practices: Better Results Through Teamwork, also published by ICMA. Together the study guide and book comprise a “course” designed to help both new and experienced supervisors become more skilled and successful at their jobs. It offers a framework for improving supervisory practices, supporting professional development, and ensuring high-quality public service.
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